Solution Focus Psychology provides a professional and effective approach to workplace mediation needs brought about by workplace conflict. We help organisations to manage conflict in an appropriate way before individual and organisational performance is compromised.

Even the most cohesive workplaces suffer occasional conflict as it is an inevitable part of the workplace dynamic.

Solution Focus Psychology’s workplace mediation team assists organisations to address conflict quickly and effectively to reduce the negative impact on morale, staff turnover, and performance.

Our solution focused approach to mediation is based upon the understanding that people know their problems better than anyone else, and given the opportunity, will proactively search for the most suitable solutions.

Our mediators will guide staff in the identification of core issues and potential options for resolving problems. Mutually acceptable outcomes and sustainable strategies are then agreed on.

The resolution process is expedited by enabling the conflicting parties to take ownership of the mediation process. This is made possible through the expert facilitation of an impartial third party.

Solution Focus Psychology helps ensure successful mediation outcomes by providing:
    A neutral environment for effective and open communication
    An opportunity to understand conflicting communication styles and new methods of conflict management
    Ongoing professional counselling for parties where needed

Solution Focus Psychology workplace mediation services also provide extended support for your employees. As part of our mediation service we may recommend further intervention in the form of training and development in such topics as:
    Coaching and mentoring
    Self Esteem Development
    Assertiveness Training
    Conflict management skills